Pre service
In depth communication, understanding of the customer process, combined with the existing customer cases, to complete the most accurate and time-effective program.
Free test of samples sent, field test with prototype, German manufacturer test.
Welcome customers from all over the country to Beijing Obel company for investigation, or arrange reception to visit German manufacturers and typical customer cases.
Select professional technical personnel and business personnel for technical exchange and technical communication, timely provide product performance, characteristics, scheme and various parameters, and actively cooperate with the buyer to select satisfactory products.
Sale service
Within the shortest time after signing the technical agreement, we will submit the standard list of installation, commissioning, acceptance, test, operation and maintenance of the contract equipment to the buyer for confirmation。
Strictly implement the minutes or agreements signed by the supplier and the demander on Relevant Issues。
After the goods arrive at the site, we will cooperate with the buyer to organize the unpacking inspection in the shortest time to inspect the quantity, specification and appearance quality of the goods. If the seller's personnel fail to arrive at the site on time or give up participating in the unpacking inspection during the inspection, the buyer has the right to conduct the unpacking inspection by itself, and the Seller acknowledges the inspection results and records.。
During the validity period of the contract, in addition to providing the corresponding installation and maintenance instructions, we will provide on-site training for the buyer's equipment operators, so that the buyer can have a detailed understanding of the product performance and fault maintenance.
Sale service